Outage in PayU Latam

SANDBOX PAYU platform Scheduled Maintenance

Resolved Major
September 23, 2025 - Started 23 days ago - Lasted about 1 hour
Official incident page

Incident Report

Dear Customer As part of the continuous improvement process of our platform, we have scheduled a maintenance window with the following characteristics: Duration: 2 Hours Expected behaviour: Unavailability of service. Affectation Time: 1 Hour Sincerely, PayU customer service.
Components affected
PayU Latam SANDBOX Web Checkout PayU Latam SANDBOX Payments API
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INVESTIGATING 23 days ago - at 09/23/2025 10:22PM

Dear Customer


As part of the continuous improvement process of our platform, we have scheduled a maintenance window with the following characteristics:


Duration: 2 Hours
Expected behaviour: Unavailability of service.
Affectation Time: 1 Hour


Sincerely,
PayU customer service.

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