Outage in PayU Latam
Degradation with Payment Network MOVII
Resolved MinorIncident Report
Dear Customer
We are experiencing problems with MOVII in Colombia for the PayU platform. We are in contact with the network through support channels and working together with our Support Team to obtain a quick solution, we continue monitoring.
A SMALL subset of our customers may be experiencing erroneous transactions, we apologize for any inconvenience this may be causing.
Sincerely,
PayU customer service
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/17/2025 09:50PM
Dear Customer,
The incident has been resolved, MOVII in Colombia for the PayU platform is operating.
Sincerely,
PayU customer service
INVESTIGATING
6 months ago - at 10/17/2025 09:22PM
Dear Customer
We are experiencing problems with MOVII in Colombia for the PayU platform. We are in contact with the network through support channels and working together with our Support Team to obtain a quick solution, we continue monitoring.
A SMALL subset of our customers may be experiencing erroneous transactions, we apologize for any inconvenience this may be causing.
Sincerely,
PayU customer service
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