Degradation with Payment ACH-PSE BANCOLOMBIA & NEQUI

Dear Customer,



Since 21:26 hs. UTC - 5 the problem has been solved,ACH-PSE BANCOLOMBIA & NEQUI in COLOMBIA for the PAYU GPO Latam platform is operating normally.


Network´s Stability is confirmed from their end and transaction normality is evidenced.



Sincerely,
PayU customer service.

Dear Customer



Since 06:02 UTC - 5 There are problems with BANCOLOMBIA in COLOMBIA this affects ACH-PSE payment network for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

NEQUI has solved the problems for ACH-PSE BANCOLOMBIA in COLOMBIA for the PAYU platform is operating



A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing

Dear Customer



Since 06:02 UTC - 5 There are problems with BANCOLOMBIA & NEQUI BANKS in COLOMBIA this affects ACH-PSE payment network for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing