Outage in PayU Latam
Degradation with MERCHANT PANEL
Resolved MinorIncident Report
Dear Customer,
Since 10:00 GMT - 5 we are experiencing problems with our Merchant Panel in LATAM for the PayU platform.
We are working together with the Support Team to get a quick solution. We apologize for any inconvenience this may be causing.
Sincerely,
PayU customer service.
Components affected
PayU Latam PayU Merchant PanelTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 05/12/2026 05:30PM
Dear Customer,
Since 11:19 GMT-5 the incident has been resolved, MERCHANT PANEL in COLOMBIA for the PAYU platform is operational and functional
Sincerely,
PayU customer service.
INVESTIGATING
3 days ago - at 05/12/2026 03:46PM
Dear Customer,
Since 10:00 GMT - 5 we are experiencing problems with our Merchant Panel in LATAM for the PayU platform.
We are working together with the Support Team to get a quick solution. We apologize for any inconvenience this may be causing.
Sincerely,
PayU customer service.
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