Outage in PBS Public

Roku's PBS KIDS Video Channel Crashing on Select Devices

Resolved Minor
April 08, 2020 - Started over 5 years ago - Lasted almost 2 years
Official incident page

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Outage Details

We're currently investigating an issue where the PBS KIDS Video channel on Roku devices is shutting down when the channel is first opened. This issue is only occurring for specific users, but we're continuing to monitor the issue in case we see an increase in the number of affected users. If a user opens an affected channel, the channel will close to the Roku home screen. We'll update this page as soon as we have a fix or have more information.
Latest Updates ( sorted recent to last )
RESOLVED over 5 years ago - at 04/08/2020 08:05PM

A fix has been released and this issue has been resolved for affected users.

INVESTIGATING over 5 years ago - at 04/08/2020 03:59PM

We're currently investigating an issue where the PBS KIDS Video channel on Roku devices is shutting down when the channel is first opened. This issue is only occurring for specific users, but we're continuing to monitor the issue in case we see an increase in the number of affected users. If a user opens an affected channel, the channel will close to the Roku home screen. We'll update this page as soon as we have a fix or have more information.

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