Outage in PBS

Apple ID Login Error on PBS.org

Resolved Minor

February 06, 2024 - Started about 2 years ago - Lasted 1 day
Official incident page

Incident Report

Users who sign into PBS through Apple ID are currently encountering an error message: "We're sorry, but something went wrong. We've been notified about this issue and we'll take a look at it shortly." Users who try signing in with Apple ID will encounter this error message after submitting their personal Apple ID credentials. Users will not be able to sign in with Apple ID until this issue is resolved, but other login methods are functioning. We suspect the error is due to a recent update made by Apple that's affecting our account services partner, but we are still investigating. This issue is high-priority. Please subscribe to this page for future updates related to this issue.

Components affected

PBS Account

Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 02/08/2024 02:32PM

This incident has been resolved, and users signing in with Apple ID can log in without issue.

INVESTIGATING about 2 years ago - at 02/06/2024 09:47PM

Users who sign into PBS through Apple ID are currently encountering an error message: "We're sorry, but something went wrong. We've been notified about this issue and we'll take a look at it shortly."

Users who try signing in with Apple ID will encounter this error message after submitting their personal Apple ID credentials. Users will not be able to sign in with Apple ID until this issue is resolved, but other login methods are functioning.

We suspect the error is due to a recent update made by Apple that's affecting our account services partner, but we are still investigating.

This issue is high-priority. Please subscribe to this page for future updates related to this issue.

Latest PBS outages

Issue with Copying/Pasting in the Bento Console - 23 days ago

Bento Save Issues - about 2 months ago

Intermittent Issues Loading Content on PBS Platforms - about 2 months ago

Playback Issues on the PBS App for Smart TVs - 2 months ago

AIM Interruptions - 2 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook