Outage in PBS Public

502 Errors After Passport Activation

Resolved Minor
May 24, 2024 - Started 6 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigating some 502 errors that may occur immediately following Passport activation. The activation completes correctly and the member can use Passport, but the member may see a 502 error instead of the congratulations/activated completed page immediately following activation.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 05/24/2024 05:58PM

This issue has been resolved.

INVESTIGATING 6 months ago - at 05/24/2024 02:17PM

We are currently investigating some 502 errors that may occur immediately following Passport activation. The activation completes correctly and the member can use Passport, but the member may see a 502 error instead of the congratulations/activated completed page immediately following activation.

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