Outage in Peach Payments

Enable Capitec Pay to continue processing Capitec Transactions

Resolved Minor
April 24, 2023 - Started over 2 years ago - Lasted 2 months
Official incident page

Incident Report

Dear Merchant, As you know, we recently launched an exciting new payment method called Capitec Pay. With Capitec Pay, Capitec customers can checkout quickly & seamlessly through their Capitec App. Since this payment method has launched, Capitec as a Bank selection within EFT Secure and Instant EFT by Peach Payments has unfortunately been temporarily disabled. We are working with Capitec to have the payment method enabled as soon as possible and will notify you as soon as it has been activated on your account. We so sincerely apologise for any inconvenience caused by this. Please reach out to us via our support@peachpayments.com if you have any questions or via your Peach Payments Account Manager.
Components affected
Peach Payments EFT Secure

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Latest Updates ( sorted recent to last )
INVESTIGATING over 2 years ago - at 07/07/2023 02:20PM

Dear Merchant,

Capitec recently launched Capitec Pay, enabling customers to checkout quickly and securely through the Capitec app. This replaces the Capitec Bank option on our EFT solutions.

To continue processing Capitec payments, please reach out to us via support@peachpayments.com or your Peach Payments account manager to have this exciting new payment method enabled on your account.

INVESTIGATING over 2 years ago - at 04/24/2023 01:59PM

Dear Merchant,
As you know, we recently launched an exciting new payment method called Capitec Pay. With Capitec Pay, Capitec customers can checkout quickly & seamlessly through their Capitec App.

Since this payment method has launched, Capitec as a Bank selection within EFT Secure and Instant EFT by Peach Payments has unfortunately been temporarily disabled.

We are working with Capitec to have the payment method enabled as soon as possible and will notify you as soon as it has been activated on your account.

We so sincerely apologise for any inconvenience caused by this.
Please reach out to us via our support@peachpayments.com if you have any questions or via your Peach Payments Account Manager.

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