Outage in Peach Payments

Microsoft downtime affecting Capitec Pay

Resolved Minor

March 14, 2024 - Started about 2 years ago - Lasted 1 day
Official incident page

Incident Report

Please note that due to a Global issue with Microsoft Azure being down, Capitec Pay transactions have been affected. Customers might be unable to authenticate transactions. Please reach out to support@peachpayments.com with any questions or concerns.

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Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 03/16/2024 05:34AM

This incident has been resolved.

MONITORING about 2 years ago - at 03/14/2024 06:15PM

We continue to monitor as we see a recovery of services in most instances

MONITORING about 2 years ago - at 03/14/2024 02:21PM

Capitec Pay transactions are seeing recovering conversion rates.

We will continue to monitor and provide further updates.

Please reach out to support@peachpayments.com for any questions or concerns.

IDENTIFIED about 2 years ago - at 03/14/2024 12:16PM

Submarine cables Wacs and SAT3 are down. This is affecting multiple countries using these cable systems. Providers are trying to reroute as much traffic as possible but this is also causing congestion on the cables where traffic has been routed across.

Efforts to resolve are continuing. We will post any further updates here.

Please reach out to support@peachpayments.com with any questions or concerns.

INVESTIGATING about 2 years ago - at 03/14/2024 12:10PM

Please note that due to a Global issue with Microsoft Azure being down, Capitec Pay transactions have been affected.

Customers might be unable to authenticate transactions.

Please reach out to support@peachpayments.com with any questions or concerns.

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