Outage in Peach Payments

Platforms/Services downtime - Cloudflare network issue

Resolved Minor

November 18, 2025 - Started 4 months ago - Lasted about 17 hours
Official incident page

Incident Report

Our platforms and services are experiencing intermittent downtime as a result of a widespread Cloudflare connectivity issue. Among the affected Services/Platforms: Dashboard Freshdesk Payout Services Payment processing Reconciliation services Please note that we are available on our support line, as we wait for the fix on cloudflare side.

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 11/19/2025 05:17AM

This incident has been resolved.

MONITORING 4 months ago - at 11/18/2025 02:56PM

Monitoring - Cloudflare has implemented a fix.

We are continuing to monitor for errors to ensure all services are back to normal.

IDENTIFIED 4 months ago - at 11/18/2025 01:43PM

We are continuing to work on a fix for this issue.

IDENTIFIED 4 months ago - at 11/18/2025 12:14PM

Our platforms and services are experiencing intermittent downtime as a result of a widespread Cloudflare connectivity issue.
Among the affected Services/Platforms:

Dashboard
Freshdesk
Payout Services
Payment processing
Reconciliation services

Please note that we are available on our support line, as we wait for the fix on cloudflare side.

Latest Peach Payments outages

Dashboard - transaction details "tab" not available - 8 days ago

Samsung Pay - intermittent performance - 16 days ago

Issue with Peach In-store and card processing platform - 28 days ago

A+ transactions processing intermittent declines - about 1 month ago

Sandbox - card transaction failure - about 1 month ago

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