Outage in Pearson

Degraded Performance

Resolved Minor
March 20, 2025 - Started about 1 month ago - Lasted 1 day

Need to monitor Pearson outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Pearson, and never miss an outage again.
Start Free Trial

Outage Details

We are receiving customer reports that they cannot reset their passwords in MyEnglishLab. We are working to restore services and will update you in 60 minutes.
Latest Updates ( sorted recent to last )
about 1 month ago - at 03/21/2025 03:02PM

[In progress]

We have identified the problem with the password reset tool. Technical teams are working to implement a solution and we will update you with new information once it becomes available. We appreciate your patience.

about 1 month ago - at 03/20/2025 03:36PM

We apologize for the technical issue impacting the password reset tool for your course. Technology teams are engaged and working to restore services: we appreciate your patience and will provide an update when new information becomes available.

about 1 month ago - at 03/20/2025 02:31PM

We have confirmed a technical issue that may impact your password reset function. Teams are working on resolving this issue; we apologize for any inconvenience.

about 1 month ago - at 03/20/2025 01:30PM

We are receiving customer reports that they cannot reset their passwords in MyEnglishLab. We are working to restore services and will update you in 60 minutes.

Be the first to know when Pearson and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3963 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook