Outage in UKG
[EU] Incident on SMS sending // Incident sur l'envoi de SMS
Resolved Major
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Outage Details
Our teams have identified an incident involving the sending of SMS messages. This affects the receipt of SMS messages required to sign documents, as well as SMS messages sent as part of the double authentication process for MyPeopleDoc e-vaults. Our teams are currently investigating to resolve this incident as quickly as possible.
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Nos équipes ont identifié un incident en cours sur l'envoi de SMS. Cela impacte la réception de SMS nécessaires à la signature de documents mais également les SMS envoyés dans le cadre de la double authentification des coffres-forts MyPeopleDoc. Nos équipes sont actuellement en cours d'investigation pour résoudre cet incident au plus vite.
Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 07/17/2023 01:11PM
Our monitoring has revealed no anomalies or side effects. This incident is now considered closed.
We apologize for the inconvenience.
Notre surveillance n'a révélé aucune anomalie ou effet de bord. Cet incident est à présent considéré comme terminé.
Nous vous prions de nous excuser pour la gêne occasionnée.
MONITORING
almost 2 years ago - at 07/15/2023 10:07AM
Our teams were able to resolve the incident overnight. We remain under observation for the time being, and will be investigating any related side effects as of Monday.
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L'incident a pu être résolu durant la nuit dernière par nos équipes. Nous restons en observation pour le moment et nous étudierons dès lundi les éventuels effets de bord liés à celui-ci.
INVESTIGATING
almost 2 years ago - at 07/14/2023 07:23PM
Our teams have identified an incident involving the sending of SMS messages. This affects the receipt of SMS messages required to sign documents, as well as SMS messages sent as part of the double authentication process for MyPeopleDoc e-vaults. Our teams are currently investigating to resolve this incident as quickly as possible.
//
Nos équipes ont identifié un incident en cours sur l'envoi de SMS. Cela impacte la réception de SMS nécessaires à la signature de documents mais également les SMS envoyés dans le cadre de la double authentification des coffres-forts MyPeopleDoc. Nos équipes sont actuellement en cours d'investigation pour résoudre cet incident au plus vite.
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