Outage in Perception Point

We are currently experiencing email delivery delays due to an ongoing AWS EC2 issue in the US environment.

Resolved Minor

October 20, 2025 - Started 4 months ago - Lasted about 12 hours
Official incident page

Incident Report

We are currently experiencing delays in email delivery due to an ongoing issue with AWS EC2 in the US-EAST-1 region. This incident affects EC2 instance launches, which in turn impacts our processing and delivery pipelines.

Components affected

Perception Point Email Scanning

Need to monitor Perception Point outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 10/21/2025 02:11AM

This incident has been resolved.

MONITORING 4 months ago - at 10/20/2025 07:42PM

We are starting to see recovery across our systems and services. Email processing and other dependent components are stabilizing, and we are gradually increasing system capacity to restore full performance. Some customers may still experience intermittent delays as we continue to monitor and optimize.

IDENTIFIED 4 months ago - at 10/20/2025 01:56PM

Latest Perception Point outages

A small amount of emails in our US environment are taking longer time to scan - We are investigating the slowness - 5 months ago

We are experiencing a load in the US environment that causes email delivery delays - 7 months ago

We are investigating reports about email delivery delays - 8 months ago

We are investigating reports of slow email delivery - 12 months ago

We are experiencing a load that causes delayed emails - 12 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5850 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook