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Outage in Perception Point

NDR received - semi-inline

Resolved Minor
May 19, 2026 - Started about 1 month ago - Lasted less than a minute
Official incident page

Incident Report

We experienced a temporary issue that caused some inbound (with semi-inline connection) messages to fail delivery, with senders receiving the following NDR: “This message could not be delivered due to a recipient error. Please try again later.” The issue has now been resolved, and email flow is back to normal. The system is up and running again, and the NDRs should no longer occur.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 05/19/2026 03:29PM

This incident has been resolved.

INVESTIGATING about 1 month ago - at 05/19/2026 03:29PM

We experienced a temporary issue that caused some inbound (with semi-inline connection) messages to fail delivery, with senders receiving the following NDR:
“This message could not be delivered due to a recipient error. Please try again later.”

The issue has now been resolved, and email flow is back to normal. The system is up and running again, and the NDRs should no longer occur.

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