Outage in Perception Point
A small amount of emails in our EU environment are taking longer time to scan - We are investigating the slowness
Resolved MinorIncident Report
Summary AI Generated
A small number of emails in Perception Point's EU environment experienced slower than normal scanning times, while the majority of email and file scanning continued to function normally. The Email Scanning component was affected by this performance degradation. The incident was resolved after 2.2 hours of investigation and remediation work.
Our EU environment is functioning as expected for the majority of the emails and files scanned. There is a small number of emails that are taking longer to scan. We are investigating the issue and working on solving the issue
Components affected
Perception Point Email ScanningTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/31/2026 02:15PM
This incident has been resolved.
INVESTIGATING
about 1 month ago - at 03/31/2026 12:05PM
We are continuing to investigate this issue.
INVESTIGATING
about 1 month ago - at 03/31/2026 12:04PM
Our EU environment is functioning as expected for the majority of the emails and files scanned. There is a small number of emails that are taking longer to scan. We are investigating the issue and working on solving the issue
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