Outage in Perkbox
Login issues impacting some users
Resolved Minor
September 27, 2019 - Started over 5 years ago
Official incident page
Official incident page
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Outage Details
Some users are unable to login to our platform. We are currently investigating an issue with our login service. Whilst we work on a fix, try clearing your browser cookies if you are experiencing login issues. Sorry for the inconvenience caused.
Latest Updates ( sorted recent to last )
RESOLVED
over 5 years ago - at 09/30/2019 09:30AM
This incident has been resolved.
MONITORING
over 5 years ago - at 09/27/2019 06:37PM
Fixed but we are continuing to monitor for further issues.
MONITORING
over 5 years ago - at 09/27/2019 03:25PM
A fix has been implemented to our login refresh logic. We are now monitoring to ensure there are no further issues with login.
INVESTIGATING
over 5 years ago - at 09/27/2019 02:48PM
Some users are unable to login to our platform. We are currently investigating an issue with our login service. Whilst we work on a fix, try clearing your browser cookies if you are experiencing login issues. Sorry for the inconvenience caused.
Latest Perkbox outages
Failing payments - 10 months ago
Payments failing in US region - about 1 year ago
Payments failing in US region - over 1 year ago
Maintenance - almost 3 years ago
Perks Discounts - almost 3 years ago
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