Check if Perkbox is down, official outages, user-reported issues, and outages map.
Perkbox is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
See what users are saying about Perkbox issues that impacted them and how they are affected by the outage.
Christi - Won’t open just says Ooops something went wrong code: PBFlexiPointsAppInternal.
Ian - Unable to purchase Argos gift card for last 24hrs. Keep getting the following error message: errors.PBCTACreatePaymentFailed Same error when I tried to purchase a Currys gift card..
Issue spending reward points as it says that something went wrong and to try again later.
Error when purchasing with Flexi Points. Perkbox does not complete transaction, saying something went wrong with payment due to an issue with the payment provider or points wallet.
Louise - Not recognising login one time passcode number. Sometimes shows an error about engineers working on fixing the problem. Sometimes just says the code has already been used, when it hasn't..
H - I tried getting some vouchers for Amazon and an error came up system issue.
There was some sort of error Please try again later or contact your admin.
Jo - Following login / admin log in unable to use site due site spooling followed by site error message.
Ryan - Unable to process any transactions at payment stage..
Harry - App shows different things .
Sue - Not taking me beyond login.
Jason - Search is broken On the Deliveroo perk page, when I click 'Get this perk' it fails and shows: "*There was some sort of error".
Emily - Wellness no longer works since update .
Fi - Won’t upload. Just get a white screen..
In the last 90 days, Perkbox had 1 incident with a median duration of 149 hours 37 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
IsDown has tracked 39 incidents since started monitoring Perkbox status in October 2022. We collect data from 5420+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Perkbox outages and also issues that we're started by a spike in crowdsource reports.
| Title | Started At | Duration |
|---|---|---|
|
Due to ongoing maintenance, some platform functionality has been temporarily paused.
|
Jan 09, 2026 at 10:44 AM UTC
|
6 days |
|
We’re currently experiencing issues caused by recent infra updates. Our team is actively investig...
|
Sep 30, 2025 at 11:25 AM UTC
|
about 4 hours |
|
We are currently investigating an issue that faces Android users being unable to complete payment...
|
Sep 15, 2025 at 11:44 AM UTC
|
about 21 hours |
|
We are currently experiencing an outage affecting Flexi and Reward wallet transactions. Users may...
|
Jul 01, 2025 at 07:06 PM UTC
|
2 days |
|
Issue identified with the payment processing.
|
Aug 01, 2024 at 11:44 AM UTC
|
about 3 hours |
|
We have discovered an issue causing payments to fail in the US region. We are currently investiga...
|
Apr 22, 2024 at 02:21 PM UTC
|
about 1 hour |
|
We have identified an issue causing payments to fail in the US region. We are working on a fix.
|
Feb 13, 2024 at 10:26 AM UTC
|
about 6 hours |
|
We are currently undergoing routine maintenance on our US cluster. There may be intermittent outa...
|
Jul 29, 2022 at 12:40 PM UTC
|
Ongoing |
|
We have identified an issue with the application of discounts to some voucher redemptions. Our te...
|
Jun 15, 2022 at 11:07 AM UTC
|
Ongoing |
|
Some Perks are returning an error when starting the redemption process. We are currently investig...
|
Mar 16, 2022 at 02:50 PM UTC
|
Ongoing |
| Component | Status |
|---|---|
| Apps | OK |
| Emails | OK |
| Infrastructure | OK |
| Login | OK |
| Support Center | OK |
IsDown has maintained continuous monitoring of Perkbox, a Human Resources solution, since October 2022. Our database contains 39 documented incidents from the past 3 years, giving us deep insight into Perkbox's reliability patterns and typical resolution times. We parse Perkbox's official status page across all 10 components and 5 groups, interpreting statuses like operational, degraded performance, partial outage, and major outage to deliver precise uptime metrics and targeted notifications.
When Perkbox experiences issues, you need accurate information fast. IsDown combines official status page data with user-reported issues, giving you early detection when vendors are slow to acknowledge problems, plus verified incident details once they do. You get affected components, severity levels, and real-time resolution updates from both sources.
Engineering and operations teams rely on IsDown to monitor Perkbox and receive verified outage alerts. Get instant notifications through Slack, Teams, PagerDuty, or 20+ other integrations.
Every few minutes we check the status page of Perkbox (and 5,420+ other services) for issues. We collect the status and outage information across all 10 Perkbox components. We also monitor user reports alongside official sources. Since vendors often take time to report incidents, monitoring user reports helps us alert you early.
Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be alerted about. This way you avoid getting all incidents from Perkbox and other services, focusing only on those affecting your business.
IsDown checks Perkbox official status page for major/minor outages or downtimes. A major outage is when Perkbox experiences a critical issue that severely affects one or more services/regions. A minor incident is when Perkbox experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Perkbox outage, we send you an alert and update your dashboard and status page.
Perkbox and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Perkbox status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Perkbox publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Perkbox and all their 10 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was built to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Perkbox but also 5,421 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird's-eye view and share it with your team.
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Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be notified about. This way you avoid getting all incidents from Perkbox and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Perkbox and 5,420 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be accessed by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Perkbox down?'
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Need similar to Downdetector Perkbox alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect Perkbox outages, IsDown monitors Perkbox's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Perkbox status page monitoring with real-time incident details. | ||
| Monitor 5,420+ services including Perkbox in a single dashboard. | ||
| Instant Perkbox outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Perkbox official status and user-reported issues. | ||
| Maintenance feed for Perkbox | ||
| Granular alerts filtering by Perkbox components and regions. |
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Perkbox isn't down. You can check Perkbox status and incident details on the top of the page. IsDown continuously monitors Perkbox official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Perkbox is currently operational. You can check Perkbox status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Perkbox being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Perkbox official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Perkbox last outage was on January 09, 2026 with the title "Admin/Manager reward wallet transfers and topup outage"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Perkbox and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Perkbox is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Perkbox's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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