Outage in Perkbox
Payment outage - Android devices
Resolved MajorIncident Report
We are currently investigating an issue that faces Android users being unable to complete payments on the App.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 09/16/2025 09:02AM
This incident has been resolved.
MONITORING
about 1 month ago - at 09/15/2025 06:53PM
A fix has been implemented and we are monitoring the results. If you are an Android App user and still affected by the payment issue, make sure you head to your "My Perkbox" section, Settings (top-right corner), Check for updates. We are sorry for any inconvenience caused.
IDENTIFIED
about 1 month ago - at 09/15/2025 06:37PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 1 month ago - at 09/15/2025 11:44AM
We are currently investigating an issue that faces Android users being unable to complete payments on the App.
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Failing payments - about 1 year ago
Payments failing in US region - over 1 year ago
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