Outage in Perkbox

Failing payments

Resolved Major
August 01, 2024 - Started about 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

Issue identified with the payment processing.
Components affected
Perkbox Perks
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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 08/01/2024 02:45PM

This incident has been resolved.

MONITORING about 1 year ago - at 08/01/2024 01:13PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 08/01/2024 11:44AM

Issue identified with the payment processing.

Latest Perkbox outages

System infrastructure outage - 15 days ago
Payment outage - Android devices - about 1 month ago
Flexi and reward wallet transaction outage - 4 months ago
Payments failing in US region - over 1 year ago
Payments failing in US region - over 1 year ago

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