Outage in Perkbox

Flexi and reward wallet transaction outage

Resolved Minor
July 01, 2025 - Started 4 months ago - Lasted 2 days
Official incident page

Incident Report

We are currently experiencing an outage affecting Flexi and Reward wallet transactions. Users may be unable to complete transactions using their Flexi or Reward points. This includes redeeming perks on the platform.

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 07/03/2025 06:25PM

This incident has been resolved.

MONITORING 4 months ago - at 07/02/2025 04:48PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 4 months ago - at 07/01/2025 07:06PM

We are currently experiencing an outage affecting Flexi and Reward wallet transactions. Users may be unable to complete transactions using their Flexi or Reward points. This includes redeeming perks on the platform.

Latest Perkbox outages

System infrastructure outage - 28 days ago
Payment outage - Android devices - about 1 month ago
Failing payments - about 1 year ago
Payments failing in US region - over 1 year ago
Payments failing in US region - over 1 year ago

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