Outage in Perkbox
Flexi and reward wallet transaction outage
Resolved MinorIncident Report
We are currently experiencing an outage affecting Flexi and Reward wallet transactions. Users may be unable to complete transactions using their Flexi or Reward points. This includes redeeming perks on the platform.
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 07/03/2025 06:25PM
This incident has been resolved.
MONITORING
7 months ago - at 07/02/2025 04:48PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
7 months ago - at 07/01/2025 07:06PM
We are currently experiencing an outage affecting Flexi and Reward wallet transactions. Users may be unable to complete transactions using their Flexi or Reward points. This includes redeeming perks on the platform.
Latest Perkbox outages
Admin/Manager reward wallet transfers and topup outage - 17 days ago
System infrastructure outage - 4 months ago
Payment outage - Android devices - 4 months ago
Failing payments - over 1 year ago
Payments failing in US region - almost 2 years ago
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