Outage in Perkbox
System infrastructure outage
Resolved MajorIncident Report
We’re currently experiencing issues caused by recent infra updates. Our team is actively investigating, and these issues are affecting most of our production users.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 09/30/2025 02:48PM
This incident has been resolved.
MONITORING
about 2 months ago - at 09/30/2025 01:33PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 2 months ago - at 09/30/2025 01:15PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 2 months ago - at 09/30/2025 11:25AM
We’re currently experiencing issues caused by recent infra updates. Our team is actively investigating, and these issues are affecting most of our production users.
Latest Perkbox outages
Payment outage - Android devices - 2 months ago
Flexi and reward wallet transaction outage - 5 months ago
Failing payments - over 1 year ago
Payments failing in US region - over 1 year ago
Payments failing in US region - almost 2 years ago
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