Outage in Perkbox

System infrastructure outage

Resolved Major
September 30, 2025 - Started 28 days ago - Lasted about 4 hours
Official incident page

Incident Report

We’re currently experiencing issues caused by recent infra updates. Our team is actively investigating, and these issues are affecting most of our production users.
Components affected
Perkbox Infrastructure

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Latest Updates ( sorted recent to last )
RESOLVED 28 days ago - at 09/30/2025 02:48PM

This incident has been resolved.

MONITORING 28 days ago - at 09/30/2025 01:33PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 28 days ago - at 09/30/2025 01:15PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 28 days ago - at 09/30/2025 11:25AM

We’re currently experiencing issues caused by recent infra updates. Our team is actively investigating, and these issues are affecting most of our production users.

Latest Perkbox outages

Payment outage - Android devices - about 1 month ago
Failing payments - about 1 year ago
Payments failing in US region - over 1 year ago
Payments failing in US region - over 1 year ago

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