Outage in Permutive

Delayed event delivery in Routing

Resolved Minor

February 18, 2026 - Started 3 months ago - Lasted about 6 hours
Official incident page

Incident Report

We have identified an issue affecting our Routing product where some events are experiencing delayed delivery to customer data warehouses. While the majority of events are being delivered promptly, a subset may be delayed by up to 6 hours. The cause has been identified and a fix is currently being applied. We will provide a further update once delivery times have returned to normal. We apologise for any inconvenience.

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 02/18/2026 05:23PM

The issue causing delayed event delivery in Routing has been resolved. All events have been delivered and delivery times have returned to normal. No events were lost during the incident.
We apologise for the disruption.

IDENTIFIED 2 months ago - at 02/18/2026 04:55PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 months ago - at 02/18/2026 11:31AM

We have identified an issue affecting our Routing product where some events are experiencing delayed delivery to customer data warehouses. While the majority of events are being delivered promptly, a subset may be delayed by up to 6 hours.
The cause has been identified and a fix is currently being applied. We will provide a further update once delivery times have returned to normal.
We apologise for any inconvenience.

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