Outage in Permutive

Insights Platform Instability

Resolved Minor

March 03, 2026 - Started 9 days ago - Lasted about 10 hours
Official incident page

Incident Report

We are currently experiencing issues with our Insights platform, which is impacting the availability of the following areas: Planning Cohort Sizes AI Recommendations (Optimisation) Dashboard Our Engineering team has identified the issue and is actively working to restore full service.

Components affected

Permutive Dashboard Permutive Analytics

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Latest Updates ( sorted recent to last )

RESOLVED 9 days ago - at 03/03/2026 07:01PM

This incident has been resolved and all impacted services are fully operational:

Planning
Cohort Sizes
AI Recommendations (Optimisation)
Dashboard

MONITORING 9 days ago - at 03/03/2026 01:52PM

We are continuing to work on restoring the affected Insights services. Our team has identified the issue and has implemented changes to resolve it.

All impacted services are currently recovering and returning to fully operational:

- Dashboard
- Planning
- AI Recommendations in Optimization
- Live Audience Sizes
- Cohort Export

We will continue to monitor the situation and provide a further update once we have confirmed the issue has been resolved.

IDENTIFIED 9 days ago - at 03/03/2026 09:47AM

We are currently experiencing issues with our Insights platform, which is impacting the availability of the following areas:

Planning
Cohort Sizes
AI Recommendations (Optimisation)
Dashboard

Our Engineering team has identified the issue and is actively working to restore full service.

Latest Permutive outages

Data processing delays - 15 days ago

Delayed delivery of Routing data - 16 days ago

Delayed event delivery in Routing - 22 days ago

Infrastructure issues - about 2 months ago

Permutive SDK & Dashboard outage - 3 months ago

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