Outage in Persona

Degraded performance for Graph selfie similarity and selfie_repeat_detection in US regions

Resolved Minor
March 18, 2025 - Started about 1 month ago - Lasted 3 days

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Outage Details

We are investigating an issue where selfie similarity matches are not being checked on selfies that were created or updated on or after Jan 16th, thereby impacting selfie_repeat_detection and Graph queries for selfie similarity in US regions. We are actively working to identify the root cause and remediation and will share updates soon.
Latest Updates ( sorted recent to last )
IDENTIFIED about 1 month ago - at 03/20/2025 02:28AM

The engineering team has identified the problem and are working to remediate the issue.

INVESTIGATING about 1 month ago - at 03/18/2025 10:26PM

We are investigating an issue where selfie similarity matches are not being checked on selfies that were created or updated on or after Jan 16th, thereby impacting selfie_repeat_detection and Graph queries for selfie similarity in US regions. We are actively working to identify the root cause and remediation and will share updates soon.

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