Outage in Personio

Time Tracking

Resolved Minor
March 17, 2025 - Started 10 months ago - Lasted about 8 hours
Official incident page

Incident Report

After last week's incident regarding time tracking, we continue to cleanup the side effects. We are currently investigating an issue where users might experience errors when trying to approve time tracking submissions.
Components affected
Personio System Verfügbarkeit (System availability)

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 03/17/2025 06:14PM

This incident has been resolved.
- All attendance periods have been restored.
- Overtime balance has been re-calculated.
- Approval requests that refer to outdated attendance periods have been cleaned up.

IDENTIFIED 10 months ago - at 03/17/2025 05:19PM

We have fixed the issue of the approvals not working as expected in some cases.

We are continuing the re-calculation of overtime balances for some edge cases and will provide an update once we have finished this.

IDENTIFIED 10 months ago - at 03/17/2025 01:06PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 10 months ago - at 03/17/2025 10:46AM

After last week's incident regarding time tracking, we continue to cleanup the side effects. We are currently investigating an issue where users might experience errors when trying to approve time tracking submissions.

Latest Personio outages

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