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Outage in Personio

Partial service disruption

Resolved Minor
March 04, 2026 - Started about 2 months ago - Lasted 2 days
Official incident page

Incident Report

Summary AI Generated

Personio experienced a 44-hour service disruption where new employees created via the employee list were not receiving invitation emails, while the rest of the system remained stable. The engineering team identified and implemented a fix, then re-sent all pending invitation emails to affected users. The issue was fully resolved with systems returning to normal operation.

We are currently experiencing some issues with inviting employees. The following features are affected: - New employees created via the employee list might not receive an invitation email Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/06/2026 09:09AM

The implemented fix is working as expected and the issue is fully resolved.
Additionally, all pending invitation emails have been re-sent.
We apologize for any inconvenience this may have caused. Thanks for your understanding!

MONITORING about 2 months ago - at 03/05/2026 02:19PM

A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

IDENTIFIED about 2 months ago - at 03/05/2026 01:27PM

The issue has been identified. A fix is being currently implemented.

INVESTIGATING about 2 months ago - at 03/05/2026 01:27PM

We are currently experiencing some issues with inviting employees. The following features are affected:
- New employees created via the employee list might not receive an invitation email

Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.

We will keep you posted with the latest information on this page and apologize for the inconveniences.

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