Outage in Personio

Partial service disruption

Resolved Minor

April 15, 2026 - Started about 9 hours ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Personio experienced a partial service disruption affecting their Documents product area, where documents uploaded since April 14, 2026 failed to load properly. The incident impacted system availability while the rest of the platform remained stable and operational. The issue was resolved within 9 minutes with engineering teams implementing a fix.

We are currently experiencing some issues with the Documents product area. The following features are affected: - Documents uploaded since 14 April 2026 may not load Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

Components affected

Personio System Verfügbarkeit (System availability)

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Latest Updates ( sorted recent to last )

RESOLVED about 8 hours ago - at 04/15/2026 10:43AM

The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

IDENTIFIED about 9 hours ago - at 04/15/2026 09:45AM

The issue has been identified. A fix is being currently implemented.

INVESTIGATING about 9 hours ago - at 04/15/2026 09:29AM

We are currently experiencing some issues with the Documents product area. The following features are affected:
- Documents uploaded since 14 April 2026 may not load

Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.

We will keep you posted with the latest information on this page and apologize for the inconveniences.

Latest Personio outages

Errors across absences - public API possibly affected, too - about 4 hours ago

Overtime payouts are not displayed in the Preliminary Payroll - about 5 hours ago

Partial service disruption - 14 days ago

Sending of emails in Recruiting - 20 days ago

Partical Service Disruption - 21 days ago

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