Outage in Personio
Personio not loading, customers unable to access
Resolved MajorIncident Report
Summary AI Generated
Personio experienced a global outage lasting 44 minutes where customers could not access the application or their accounts, with users reporting the app and website failing to load and receiving 504 gateway timeout errors. The engineering team identified and resolved the underlying cause, restoring full service functionality. All services returned to normal operation after a brief monitoring period to ensure stability.
We're investigating a global outage affecting access to Personio. Customers are currently not able to load the application or reach their accounts.
Our engineering team is actively working on this and it's our top priority. We'll post the next update by 9:00 am CEST, whether or not we have new information to share.
Components affected
Personio System Verfügbarkeit (System availability)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 05/06/2026 07:20AM
The outage affecting access to Personio has been fully resolved. All services are operating normally.
Thank you for your patience while we worked through this.
MONITORING
1 day ago - at 05/06/2026 07:06AM
We are continuing to monitor for any further issues.
MONITORING
1 day ago - at 05/06/2026 07:06AM
Personio is loading again and account access has been restored. We're monitoring the service closely to confirm full stability.
We'll post the next update by 9:30 CEST.
INVESTIGATING
1 day ago - at 05/06/2026 07:02AM
We've identified the cause of the outage affecting access to Personio. Our engineering team is working on the fix now.
We'll post the next update by 9:15 CEST.
INVESTIGATING
1 day ago - at 05/06/2026 06:38AM
We're investigating a global outage affecting access to Personio. Customers are currently not able to load the application or reach their accounts.
Our engineering team is actively working on this and it's our top priority. We'll post the next update by 9:00 am CEST, whether or not we have new information to share.
source IsDown
Users report possible problems with Personio
Reports started 2 minutes before official outage was reported
Latest Personio outages
Global service outage - about 6 hours ago
Partial service disruption - 3 days ago
Customers unable to access accounts - 7 days ago
Partial service disruption - 16 days ago
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