Outage in Personio
Partial service disruption
Resolved MinorIncident Report
Summary AI Generated
Personio's Documents module experienced a partial service disruption lasting 54 minutes, affecting the ability to create documents from templates and preview documents. The engineering team implemented a fix and monitored the system until full resolution was confirmed. The rest of the Personio system remained stable and operational throughout the incident.
We are currently experiencing some issues with the Documents module. The following features are affected:
- Creating documents from templates might not work
- Previewing documents might not work
Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.
We will keep you posted with the latest information on this page and apologize for the inconveniences.
Components affected
Personio System Verfügbarkeit (System availability)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 05/04/2026 09:51AM
The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!
MONITORING
3 days ago - at 05/04/2026 09:01AM
A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.
INVESTIGATING
3 days ago - at 05/04/2026 08:58AM
We are currently experiencing some issues with the Documents module. The following features are affected:
- Creating documents from templates might not work
- Previewing documents might not work
Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.
We will keep you posted with the latest information on this page and apologize for the inconveniences.
Latest Personio outages
Global service outage - about 5 hours ago
Personio not loading, customers unable to access - 1 day ago
Customers unable to access accounts - 7 days ago
Partial service disruption - 16 days ago
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