Outage in Personio
Overtime payouts are not displayed in the Preliminary Payroll
Resolved MajorIncident Report
Summary AI Generated
Personio experienced a major incident where overtime payouts were not displaying in the Preliminary Payroll feature. The issue affected payroll processing visibility for users over a 19.5-hour period. The problem was identified and fixed, with overtime payouts now processing and displaying normally in the preliminary payroll again.
The issue has been identified and a fix is being implemented.
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Latest Updates ( sorted recent to last )
RESOLVED
24 days ago - at 04/16/2026 09:28AM
This incident has been fixed.
The overtime payouts are processed as usual and are displayed in the preliminary payroll again.
We apologize for any inconvenience caused!
IDENTIFIED
25 days ago - at 04/15/2026 02:29PM
We have started to implement a fix.
Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are monitoring the situation.
We will keep you posted with the latest information on this page and apologize for the inconveniences.
IDENTIFIED
25 days ago - at 04/15/2026 02:00PM
The issue has been identified and a fix is being implemented.
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