Outage in Personio

Partial service disruption

Resolved Minor

February 23, 2026 - Started 3 days ago - Lasted about 5 hours
Official incident page

Incident Report

Summary AI Generated

Personio's Support Hub experienced a partial service disruption that prevented users from creating new support tickets for 5.2 hours. The rest of the system remained stable and operational during the incident. Engineering teams implemented a fix and monitored the system until the issue was fully resolved.

We are currently experiencing some issues with our Support Hub. The following features are affected: - New support tickets currently cannot be created Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

Components affected

Personio System Verfügbarkeit (System availability)

Need to monitor Personio outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 02/23/2026 02:49PM

The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

MONITORING 3 days ago - at 02/23/2026 10:25AM

A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

INVESTIGATING 3 days ago - at 02/23/2026 09:36AM

We are currently experiencing some issues with our Support Hub. The following features are affected:
- New support tickets currently cannot be created

Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.

We will keep you posted with the latest information on this page and apologize for the inconveniences.

Latest Personio outages

Personio Developer Hub unavailable - 6 days ago

Partial service disruption - 9 days ago

Partial service disruption - 10 days ago

Partial service disruption - non-native payroll blocked - 13 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook