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Outage in Personio

Partial service disruption

Resolved Minor
January 28, 2026 - Started 3 months ago - Lasted 2 days
Official incident page

Incident Report

The Prepay product and the Employee Profile History tab have a low-impact degradation in displaying recent changes. A minority of creations and deletions of fixed and hourly salaries made since January 24 are not currently displayed in the changes log. The changes were successfully saved and it is only their display in the log that is affected. We are fixing this display issue for the affected minority of customers. Until then, you may use the workaround of looking at the latest data of individual employees in the Employee Profile → Salary tab. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/30/2026 08:39AM

This incident has been resolved.

IDENTIFIED 3 months ago - at 01/28/2026 11:07AM

The Prepay product and the Employee Profile History tab have a low-impact degradation in displaying recent changes. A minority of creations and deletions of fixed and hourly salaries made since January 24 are not currently displayed in the changes log. The changes were successfully saved and it is only their display in the log that is affected. We are fixing this display issue for the affected minority of customers. Until then, you may use the workaround of looking at the latest data of individual employees in the Employee Profile → Salary tab.

Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.

We will keep you posted with the latest information on this page and apologize for the inconveniences.

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