Personio experienced authentication issues that prevented employees from registering for email-less login with activation codes and made the entrance app unavailable for attendance tracking. The service disruption lasted 3.6 hours before both functionalities were restored. The remaining system remained stable throughout the incident.
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Employees are now able to register for email-less login with an activation code again.
The Entrance App is available for time tracking again
We found that the following functionalities might be affected:
- Employees might not be able to register for email-less login with an activation code
- Our entrance app might not be available for attendance tracking
The issue has been identified. A fix is being currently implemented.
We are currently experiencing some issues with our authentication functionalities. The following features are affected:
- Employees might not be able to register for email-less login with an activation code
Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.
We will keep you posted with the latest information on this page and apologize for the inconveniences.
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