Outage in PEXA
Service Issue - Payment File Response
Resolved MajorIncident Report
We’re aware of a payment file response issue that’s impacting ANZ and their transactions.
If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.
We’re working with ANZ to resolve this issue.
We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.
We’ll provide you with an update within the hour.
Components affected
PEXA Financial Settlement ServicesTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/18/2025 07:54AM
ANZ has resolved the issue with the payment files.
Impacted workspaces will now proceed as scheduled.
We’re sorry for the inconvenience this has caused you and the buyers and sellers you represent.
MONITORING
10 months ago - at 06/18/2025 07:25AM
ANZ have resolved the issue with payment files.
Impacted workspaces will now proceed as expected.
We’re keeping a close eye on this and we apologies again for the disruption this has caused you and your clients.
IDENTIFIED
10 months ago - at 06/18/2025 06:20AM
ANZ has identified the issue with the payment files.
If your workspace is affected it will likely remain in a status of 'Completed and Disbursing' for longer than usual until the issue is fixed.
We’re sorry for the inconvenience this is causing you and your clients.
We’ll provide you with an update within the hour.
INVESTIGATING
10 months ago - at 06/18/2025 05:25AM
The issue with ANZ's payment file is still ongoing. ANZ are working to resolve the issue.
If your workspace is affected it will likely remain in a status of 'Completed and Disbursing' for longer than usual until the issue is fixed.
We’re working with ANZ to resolve this issue.
We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.
We’ll provide you with an update within the hour.
INVESTIGATING
10 months ago - at 06/18/2025 04:24AM
The issue with ANZ's payment file is still ongoing. ANZ are working to resolve the issue.
If your workspace is affected and has commenced settling it will likely remain in a status of 'Completed and Disbursing' for longer than usual until the issue is fixed.
We’re working with ANZ to resolve this issue.
We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.
We’ll provide you with an update within the hour.
INVESTIGATING
10 months ago - at 06/18/2025 03:21AM
We’re aware of a payment file response issue that’s impacting ANZ and their transactions.
If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.
We’re working with ANZ to resolve this issue.
We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.
We’ll provide you with an update within the hour.
Latest PEXA outages
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Service Issue - Payment File Response - 19 days ago
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Service Issue - WA - 29 days ago
Service Issue - NAB Payment File Response - 30 days ago
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