Outage in PEXA
Service Issue - Payment File Response
Resolved MajorIncident Report
We’re aware of a payment file response issue that’s impacting ANZ and their transactions.
If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.
We’re working with ANZ to resolve this issue.
We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.
We’ll provide you with an update within the hour.
Components affected
PEXA Financial Settlement ServicesTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/30/2025 07:57AM
ANZ has resolved the payment file response issue.
Impacted workspaces that had commenced settling will now proceed as scheduled.
We’re sorry for the inconvenience this has caused you and your customers.
MONITORING
10 months ago - at 06/30/2025 07:10AM
We can confirm ANZ has resolved the payment file response issue impacting transactions.
Impacted workspaces that have commenced settling will now proceed as expected.
We’re keeping a close eye on this and we apologies again for the disruption this has caused you and your clients.
INVESTIGATING
10 months ago - at 06/30/2025 06:04AM
We’re aware of a payment file response issue that’s impacting ANZ and their transactions.
If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.
We’re working with ANZ to resolve this issue.
We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.
We’ll provide you with an update within the hour.
Latest PEXA outages
Service Issue - VIC - about 20 hours ago
Service Issue - Payment File Response - 19 days ago
Service Issue - QLD - 21 days ago
Service Issue - WA - 29 days ago
Service Issue - NAB Payment File Response - 30 days ago
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