Outage in PEXA
Service Issue - Payment File Response
Resolved MinorIncident Report
We’re aware of a payment file response issue currently impacting ANZ and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working with ANZ to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
We appreciate your patience and will provide you with an update within the hour.
Components affected
PEXA Financial Settlement ServicesTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/08/2025 12:07AM
ANZ has resolved the payment file response issue.
Impacted workspaces that had commenced settling will now proceed as scheduled.
We’re sorry for the inconvenience this has caused you and your customers.
IDENTIFIED
10 months ago - at 07/07/2025 08:51AM
The issue with ANZ is still ongoing. ANZ are working to resolve the issue.
If your workspace is affected and has commenced settling it will likely remain in a status of Completed and Disbursing' or ‘Ready and Settling for longer than usual until the issue is fixed.
We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers.
We will provide you with an update when next available.
IDENTIFIED
10 months ago - at 07/07/2025 07:29AM
The issue with ANZ is still ongoing. ANZ are working to resolve the issue.
If your workspace is affected and has commenced settling it will likely remain in a status of [select status: ‘Completed and Disbursing' or ‘Ready and Settling] for longer than usual until the issue is fixed.
We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers.
We’ll provide you with an update within the hour.
INVESTIGATING
10 months ago - at 07/07/2025 06:41AM
We’re aware of a payment file response issue currently impacting ANZ and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working with ANZ to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
We appreciate your patience and will provide you with an update within the hour.
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