Outage in PEXA
Service Issue - Payment File Response
Resolved Major
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Outage Details
We’re aware of a payment file response issue currently impacting Bendigo Bank Limited and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working with Bendigo Bank Limited to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
We appreciate your patience and will provide you with an update within the hour.
Components affected
PEXA Financial Settlement ServicesLatest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 08/04/2025 02:06AM
Bendigo Bank Limited has resolved the payment file response issue.
Impacted workspaces that had commenced settling will now proceed as scheduled.
We’re sorry for the inconvenience this has caused you and your customers.
MONITORING
20 days ago - at 08/04/2025 01:01AM
We can confirm the payment file response issue impacting Bendigo Bank Limited and their transactions is now resolved.
Impacted workspaces that have commenced settling will now proceed as expected.
We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.
INVESTIGATING
20 days ago - at 08/04/2025 12:32AM
We’re aware of a payment file response issue currently impacting Bendigo Bank Limited and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working with Bendigo Bank Limited to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
We appreciate your patience and will provide you with an update within the hour.
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