Outage in PEXA
Service Issue - Payment File Response
Resolved MinorIncident Report
We’re aware of a payment file response issue currently impacting ANZ and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working with ANZ to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
We appreciate your patience and will provide you with an update within the hour.
Components affected
PEXA Financial Settlement ServicesTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 09/08/2025 04:52AM
ANZ has resolved the payment file response issue.
Impacted workspaces that had commenced settling will now proceed as scheduled.
We’re sorry for the inconvenience this has caused you and your customers.
MONITORING
8 months ago - at 09/08/2025 03:52AM
We can confirm the payment file response issue impacting ANZ and their transactions is now resolved.
Impacted workspaces that have commenced settling will now proceed as expected.
We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.
INVESTIGATING
8 months ago - at 09/08/2025 02:53AM
We’re aware of a payment file response issue currently impacting ANZ and their transactions.
Please note this is not a PEXA issue.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working with ANZ to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
We appreciate your patience and will provide you with an update within the hour.
INVESTIGATING
8 months ago - at 09/08/2025 01:56AM
We’re aware of a payment file response issue currently impacting ANZ and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working with ANZ to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
We appreciate your patience and will provide you with an update within the hour.
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