Service Issue - Payment File Response

Bendigo Bank has resolved the payment file response issue. Please note, this was not an issue on PEXA's side.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and your customers.

We can confirm the payment file response issue impacting Bendigo Bank and their transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

We’re keeping a close eye on this and we apologies again for the disruption this has caused you and your customers.

We’re aware of a payment file response issue currently impacting Bendigo Bank and their transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.

We’re actively working with Bendigo Bank to resolve this issue.

We apologies for the inconvenience this has caused you and your customers.

We appreciate your patience and will provide you with an update within the hour.