Outage in PEXA
Service Issue - ANZ Payment File Response
Resolved MajorIncident Report
We’re aware of a payment file response issue currently impacting ANZ and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working with ANZ to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
We appreciate your patience and will provide you with an update within the hour.
Components affected
PEXA Financial Settlement ServicesNeed to monitor PEXA outages?
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 10/21/2025 05:00AM
ANZ has resolved the payment file response issue. Please note, this was not an issue on PEXA's side.
Impacted workspaces that had commenced settling will now proceed as scheduled.
We’re sorry for the inconvenience this has caused you and your customers.
MONITORING
10 days ago - at 10/21/2025 04:06AM
We can confirm the payment file response issue impacting ANZ and their transactions is now resolved.
Impacted workspaces that have commenced settling will now proceed as expected.
Please note this was not a PEXA issue.
We’re keeping a close eye on this and we apologies again for the disruption this has caused you and your customers.
INVESTIGATING
10 days ago - at 10/21/2025 03:27AM
We are aware of a payment file response issue currently impacting ANZ and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working with ANZ to resolve this issue.
We apologies for the inconvenience this has caused you and your customers.
Please note this is not a PEXA issue.
We appreciate your patience and will provide you with an update within the hour.
INVESTIGATING
10 days ago - at 10/21/2025 02:30AM
We’re aware of a payment file response issue currently impacting ANZ and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working with ANZ to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
Please note this is not a PEXA issue.
We appreciate your patience and will provide you with an update within the hour.
INVESTIGATING
10 days ago - at 10/21/2025 02:13AM
We’re aware of a payment file response issue currently impacting ANZ and their transactions.
If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.
We’re actively working with ANZ to resolve this issue.
We apologise for the inconvenience this has caused you and your customers.
We appreciate your patience and will provide you with an update within the hour.
Latest PEXA outages
Service Issue - CBA Payment File Response - 21 days ago
Service Issue - Payment File Response - 24 days ago
Service Issue - Payment File Response - 28 days ago
Service Issue - CBA Payment File Response - about 1 month ago
Service Issue - Payment File Response - about 1 month ago
The Status Page Aggregator Built for IT Teams
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4522 services available
Integrations with
