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Outage in PEXA

Reserve Bank of Australia Service Issue - Payment File Response

Major
January 26, 2026 - Started about 14 hours ago
Official incident page

Incident Report

We’re aware of a payment file response issue currently impacting Reserve Bank of Australia and their transactions. If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' for longer than usual while we work to resolve the issue. We’re actively working with Reserve Bank of Australia to resolve this issue. We apologise for the inconvenience this has caused you and your customers. Please note this is not a PEXA issue. We appreciate your patience and will provide you with an update within the hour.

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Latest Updates ( sorted recent to last )
IDENTIFIED about 2 hours ago - at 01/27/2026 10:58AM

Following our earlier update about the payment file response issue currently impacting Reserve Bank of Australia and their transactions, we advise that the RBA has implemented a fix and settlements have resumed.

PEXA is continuing to process the backlog of settlements that accumulated over the course of today as a result of this issue and we thank you for your patience as we do so. PEXA is working with the Reserve Bank to have this backlog cleared as soon as possible.

You may still see some affected Workspaces showing a status of 'Ready and Settling' while settlements are being completed. This is expected and does not require any action from you.

Additionally, while settlements may have taken place, please be aware that disbursed funds are subject to banks’ standard processing times, and all bank processing times vary. It is important to note that clearance times may be delayed further as banks work through the backlog of disbursements.

We’ll continue to monitor processing closely to ensure all settlements complete successfully and we thank you again for your patience.

Please note this is not a PEXA issue.

IDENTIFIED about 4 hours ago - at 01/27/2026 09:45AM

Following our earlier update about the payment file response issue currently impacting Reserve Bank of Australia and their transactions, we advise that the RBA has implemented a fix and settlements have resumed.

PEXA is continuing to process the backlog of settlements that accumulated over the course of today as a result of this issue and we thank you for your patience as we do so. PEXA is working with the Reserve Bank to have this backlog cleared as soon as possible.

You may still see some affected Workspaces showing a status of 'Ready and Settling' while settlements are being completed. This is expected and does not require any action from you.

Additionally, while settlements may have taken place, please be aware that disbursed funds are subject to banks’ standard processing times, and all bank processing times vary. It is important to note that clearance times may be delayed further as banks work through the backlog of disbursements.

We’ll continue to monitor processing closely to ensure all settlements complete successfully and we thank you again for your patience.

Please note this is not a PEXA issue.

IDENTIFIED about 5 hours ago - at 01/27/2026 08:43AM

Following our earlier update about the payment file response issue currently impacting Reserve Bank of Australia and their transactions, we advise that the RBA has implemented a fix and settlements have resumed.

PEXA is continuing to process the backlog of settlements that accumulated over the course of today as a result of this issue and we thank you for your patience as we do so. We expect to have the backlog cleared as soon as possible.

You may still see some affected Workspaces showing a status of 'Ready and Settling' while settlements are being completed. This is expected and does not require any action from you.

Additionally, while settlements may have taken place, please be aware that disbursed funds are subject to banks’ standard processing times, and all bank processing times vary. It is important to note that clearance times may be delayed further as banks work through the backlog of disbursements.

We’ll continue to monitor processing closely to ensure all settlements complete successfully and we thank you again for your patience.

Please note this is not a PEXA issue.

IDENTIFIED about 6 hours ago - at 01/27/2026 07:42AM

Following our earlier update about the payment file response issue currently impacting Reserve Bank of Australia and their transactions, we advise that the RBA has implemented a fix and settlements have resumed.

We are working to process the backlog of settlements that accumulated over the course of today as a result of this issue and we thank you for your patience as we do so. We expect to have the backlog cleared as soon as possible.

You may still see some affected Workspaces showing a status of 'Ready and Settling' while settlements are being completed. This is expected and does not require any action from you.

Additionally, while settlements may have taken place, please be aware that disbursed funds are subject to banks’ standard processing times, and all bank processing times vary. It is important to note that clearance times may be delayed further as banks work through the backlog of disbursements.

We’ll continue to monitor processing closely to ensure all settlements complete successfully and we thank you again for your patience.

Please note this is not a PEXA issue.

IDENTIFIED about 7 hours ago - at 01/27/2026 06:36AM

Please be advised that the issue affecting the Reserve Bank of Australia is still ongoing.

The Reserve Bank has confirmed the fix to restore services has been implemented and PEXA is now monitoring to ensure this is successful.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' for longer than usual until the issue is fixed.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue.

We’ll provide you with an update within the hour.

IDENTIFIED about 8 hours ago - at 01/27/2026 05:28AM

Please be advised that the issue affecting the Reserve Bank of Australia is still ongoing.

The Reserve Bank has confirmed they have identified the cause of this issue and are now working to implement a fix to restore services.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' for longer than usual until the issue is fixed.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue.

We’ll provide you with an update within the hour.

IDENTIFIED about 9 hours ago - at 01/27/2026 04:24AM

Please be advised that the issue affecting the Reserve Bank of Australia is still ongoing.

The Reserve Bank has confirmed they have identified the cause of this issue and are now working to implement a fix to restore services.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' for longer than usual until the issue is fixed.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue.

We’ll provide you with an update within the hour.

IDENTIFIED about 10 hours ago - at 01/27/2026 03:41AM

PEXA confirms that the issue affecting the Reserve Bank of Australia is still ongoing. Reserve Bank of Australia are working to resolve the issue.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' for longer than usual until the issue is fixed.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue.

We’ll provide you with an update within the hour.

IDENTIFIED about 11 hours ago - at 01/27/2026 02:34AM

The issue with Reserve Bank of Australia is still ongoing. Reserve Bank of Australia are working to resolve the issue.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' for longer than usual until the issue is fixed.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue.

We’ll provide you with an update within the hour.

IDENTIFIED about 11 hours ago - at 01/27/2026 02:22AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 12 hours ago - at 01/27/2026 01:35AM

The issue with Reserve Bank of Australia is still ongoing. Reserve Bank of Australia are working to resolve the issue.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' for longer than usual until the issue is fixed.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue.

We’ll provide you with an update within the hour.

INVESTIGATING about 13 hours ago - at 01/27/2026 12:35AM

PEXA is continuing to investigate a payment file response issue currently impacting Reserve Bank of Australia and their transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' for longer than usual while we work to resolve the issue.

We’re actively working with Reserve Bank of Australia to resolve this issue.

We apologise for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue.

We appreciate your patience and will provide you with an update within the hour.

INVESTIGATING about 14 hours ago - at 01/26/2026 11:36PM

We are continuing to investigate this issue.

INVESTIGATING about 14 hours ago - at 01/26/2026 11:27PM

We’re aware of a payment file response issue currently impacting Reserve Bank of Australia and their transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' for longer than usual while we work to resolve the issue.

We’re actively working with Reserve Bank of Australia to resolve this issue.

We apologise for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue.

We appreciate your patience and will provide you with an update within the hour.

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