Outage in PEXA

Information Re-supply Issue

Resolved Minor

February 08, 2026 - Started 3 months ago - Lasted about 22 hours
Official incident page

Incident Report

We are aware of an issue currently impacting some customers, attempting to perform an information resupply. We apologise for the disruption this has caused and appreciate your patience as we work to resolve it. We will provide an update within the hour

Components affected

PEXA VIC PEXA NSW PEXA QLD PEXA WA PEXA SA PEXA ACT PEXA TAS

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 02/09/2026 11:00PM

This incident has been resolved.

MONITORING 3 months ago - at 02/09/2026 10:28PM

We are continuing to monitor for any further issues.

MONITORING 3 months ago - at 02/09/2026 09:16PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 months ago - at 02/09/2026 05:58AM

We are continuing investigating an issue impacting some users’ ability to perform an Information Re-supply

We apologise for the inconvenience. If you require assistance with a workaround for your Workspace, please contact the PEXA Support Team.

Further updates will resume from 9am Tuesday 10th February, unless resolved prior.

INVESTIGATING 3 months ago - at 02/09/2026 05:07AM