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Outage in PEXA

SMS Delivery Issue

Resolved Minor
February 09, 2026 - Started 14 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are aware of delays impacting SMS delivery. As a result, some PEXA customers may experience a lag in receiving SMS messages, including those used for multi-factor authentication (MFA). If you need to update your MFA during this time, please contact the PEXA Support Team for assistance. We’ll continue to monitor the situation and provide an update within the next hour.

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Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 02/09/2026 05:04AM

This incident has been resolved.

INVESTIGATING 14 days ago - at 02/09/2026 03:52AM

We are aware of delays impacting SMS delivery. As a result, some PEXA customers may experience a lag in receiving SMS messages, including those used for multi-factor authentication (MFA).

If you need to update your MFA during this time, please contact the PEXA Support Team for assistance.

We’ll continue to monitor the situation and provide an update within the next hour.

INVESTIGATING 14 days ago - at 02/09/2026 02:52AM

We are aware of delays impacting SMS delivery. As a result, some PEXA customers may experience a lag in receiving SMS messages, including those used for multi-factor authentication (MFA).

If you need to update your MFA during this time, please contact the PEXA Support Team for assistance.

We’ll continue to monitor the situation and provide an update within the next hour.

INVESTIGATING 14 days ago - at 02/09/2026 01:52AM

We are aware of delays impacting SMS delivery. As a result, some PEXA customers may experience a lag in receiving SMS messages, including those used for multi-factor authentication (MFA).

If you need to update your MFA during this time, please contact the PEXA Support Team for assistance.

We’ll continue to monitor the situation and provide an update within the next hour.

Latest PEXA outages

Mobile Signing Issue - 3 days ago
Service Issue - TAS - 7 days ago
Manage Users Issue - 12 days ago
SMS Delivery Issue - 13 days ago
Service Issue - SA - 13 days ago

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