Outage in Pexip
Intermittent Failures in Microsoft Teams CVI Connections
Resolved MinorIncident Report
Summary AI Generated
Pexip experienced intermittent failures in Microsoft Teams Cloud Video Interop (CVI) connections over 24.4 hours, where some calls would fail to connect properly. The issue was identified as being caused by errors from Microsoft Teams (related to Microsoft issue TM1286773), requiring coordination with Microsoft for resolution. The incident was resolved after monitoring confirmed no further connection failures were occurring.
We are currently investigating an issue affecting some Microsoft Teams CVI connections, where calls may intermittently fail.
Components affected
Pexip Cloud Video Interop for Microsoft TeamsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
25 days ago - at 04/23/2026 08:30AM
No further issues have been observed or reported. This incident has been resolved.
MONITORING
26 days ago - at 04/22/2026 11:27AM
We have not observed any errors for the past few hours. We will continue to monitor the situation closely.
IDENTIFIED
26 days ago - at 04/22/2026 08:22AM
Errors from Microsoft Teams have been identified and are tied to Microsoft issue TM1286773. We are coordinating with Microsoft and are monitoring closely.
INVESTIGATING
26 days ago - at 04/22/2026 08:06AM
We are currently investigating an issue affecting some Microsoft Teams CVI connections, where calls may intermittently fail.
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