Outage in Pexip
Pexip Documentation Pages - Slow or Unresponsive
Minor
August 20, 2026 - Started 2 days ago
Official incident page
Official incident page
Incident Report
Pexip is currently experiencing intermittent outages for both the Service (help.pexip.com) and Infinity (docs.pexip.com) documentation pages.
Pages are either slow to load or unresponsive for some users.
Components affected
Pexip Partner Help CenterTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
1 day ago - at 08/21/2026 09:39AM
The issue has been resolved, and the documentation pages are now accessible again.
IDENTIFIED
1 day ago - at 08/21/2026 07:35AM
Our service provider is continuing to work on resolving this issue. The Service Help page (help.pexip.com) has recovered and is now accessible. The Infinity Documentation page (docs.pexip.com) remains unavailable, and we are actively monitoring for a resolution.
INVESTIGATING
2 days ago - at 08/20/2026 02:43AM
Pexip is currently experiencing intermittent outages for both the Service (help.pexip.com) and Infinity (docs.pexip.com) documentation pages.
Pages are either slow to load or unresponsive for some users.
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