Outage in Pexip
Intermittent SIP call failures in Singapore
Resolved MinorIncident Report
Summary AI Generated
Pexip experienced intermittent SIP call failures in the Singapore region for approximately 2.1 hours, affecting Cloud Video Interop for Microsoft Teams and Google Hangouts Meet Interoperability Service. External SIP calls to and from the region failed to connect during this period. A fix was implemented and the incident was resolved shortly after.
We are investigating intermittent failures affecting external SIP calls in the Singapore region. Some calls to and from external SIP destinations may fail to connect.
Components affected
Pexip Cloud Video Interop for Microsoft Teams Pexip Google Hangouts Meet Interoperability ServiceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 15 hours ago - at 11/10/2026 10:56AM
This incident has been resolved.
MONITORING
about 17 hours ago - at 11/10/2026 09:12AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 17 hours ago - at 11/10/2026 08:55AM
We are investigating intermittent failures affecting external SIP calls in the Singapore region. Some calls to and from external SIP destinations may fail to connect.
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