Outage in Pexip
Unknown participant "t8" can appear on a Teams CVI call when a "Teams Consumer" participant joins a Teams meeting.
Resolved MinorIncident Report
Summary AI Generated
An unknown participant labeled "t8" appeared in Pexip Cloud Video Interop for Microsoft Teams meetings when Teams Consumer users joined, representing a new version of the Teams recording bot that should not have been visible to video conference participants. The issue affected Teams meetings with recording bots present for over 1000 hours, but only impacted meetings with Teams Consumer users (not Enterprise/Commercial/Business users). The incident was resolved by blocking visibility of the recording bot in meeting layouts.
The issue can be seen on meetings where a Teams recorder bot is present.
The unknown participant represents a new version of the Teams recording bot.
We are working to block visibility of this new bot in the layout ASAP.
Components affected
Pexip Cloud Video Interop for Microsoft TeamsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 06/15/2026 08:05AM
This incident has been resolved.
IDENTIFIED
3 months ago - at 05/06/2026 11:03AM
We've already seen a reduction in the Teams Consumer recorder bots being added to meetings, and therefore the "t8" unexpected user is now very rarely seen on screen. A fix will be applied to the service within the next few weeks.
IDENTIFIED
3 months ago - at 05/04/2026 10:16AM
Further explanation:
The unknown teams participant (in some layouts, shown as the "t8" participant avatar) can appear to the Video Conference (CVI) participant, when a "Teams Consumer" user joins the meeting.
The "t8" participant represents the Teams Consumer meeting recording bot, and should not be visible to the Video Conference (CVI) participant.
There is no impact on meetings when only Teams Enterprise / Commercial / Business users are present.
IDENTIFIED
3 months ago - at 04/30/2026 12:23PM
The issue can be seen on meetings where a Teams recorder bot is present.
The unknown participant represents a new version of the Teams recording bot.
We are working to block visibility of this new bot in the layout ASAP.
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