Outage in Pexip
Calls May Appear with a Delay on the Diagnostics Page in Pexip Control Center
Resolved MinorIncident Report
Summary AI Generated
Pexip experienced an issue where calls appeared with delays on the Diagnostics Page in Pexip Control Center, with diagnostics becoming completely unavailable at one point during the incident. The service team implemented a fix and monitored the system as it cleared the existing backlog. The incident was fully resolved after 23.5 hours of impact.
We are investigating an issue causing calls to appear with a delay on the Diagnostics Page in Pexip Control Center.
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Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 05/21/2026 07:53AM
This incident has been resolved.
MONITORING
21 days ago - at 05/20/2026 03:09PM
The issue affecting the Diagnostics page has been resolved and we are monitoring system behavior. Some delay in data appearing on the Diagnostics page may persist while the system clears the existing backlog.
MONITORING
21 days ago - at 05/20/2026 01:29PM
We are continuing to monitor for any further issues.
MONITORING
21 days ago - at 05/20/2026 01:27PM
Currently diagnostics are unavailable in PCC. We continue to work to bring this feature online.
MONITORING
21 days ago - at 05/20/2026 08:38AM
We have implemented a fix to address delayed call visibility on the Diagnostics Page in Pexip Control Center. Some delay may persist while the system clears existing backlog. We are actively monitoring.
INVESTIGATING
21 days ago - at 05/20/2026 08:24AM
We are investigating an issue causing calls to appear with a delay on the Diagnostics Page in Pexip Control Center.
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