Outage in Phaxio

Delayed Outbound Faxes for v1 API users only // Parent Case #14746791

Resolved Minor
June 10, 2024 - Started 6 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We have identified an issue with delayed delivery of Outbound faxes for customer using the v1 API only. We are working on clearing the backlog for these faxes and will update as soon as that is completed. If you have any questions please contact our support team at support@phaxio.com
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 06/10/2024 06:22PM

We have cleared the queue and delivery of faxes for v1 API users is back to normal.

IDENTIFIED 6 months ago - at 06/10/2024 04:29PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 6 months ago - at 06/10/2024 04:28PM

We have identified an issue with delayed delivery of Outbound faxes for customer using the v1 API only. We are working on clearing the backlog for these faxes and will update as soon as that is completed.

If you have any questions please contact our support team at support@phaxio.com

Latest Phaxio outages

Status Impairment - Emails - almost 2 years ago
Console offline momentarily - over 2 years ago
Intermittent API Issues - over 2 years ago

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