Outage in Phaxio

Phaxio Outbound Fax Conversion Issue // Event Notification

Resolved Minor

April 30, 2025 - Started 1 day ago - Lasted about 6 hours
Official incident page

Need to monitor Phaxio outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Phaxio, and never miss an outage again.
Start Free Trial

Outage Details

We have identified an issue with some outbound faxes failing due to document conversion errors. We are actively investigating and will continue to provide updates.

Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 04/30/2025 08:33PM

This incident has been resolved.

MONITORING 1 day ago - at 04/30/2025 02:52PM

Services are now restored - we have restarted the applications and are currently monitoring. If you do experience more issues, please advise us at support@sinch.com.

IDENTIFIED 1 day ago - at 04/30/2025 02:29PM

We have identified an issue with some outbound faxes failing due to document conversion errors. We are actively investigating and will continue to provide updates.

Latest Phaxio outages

Phaxio "Number of Pages" Event Notification - about 2 months ago

Phaxio Web Console Event Notification - SMS Verification - 3 months ago

Delayed Outbound Faxes for v1 API users only // Parent Case #14746791 - 11 months ago

Phaxio Event Notification // API/Inbound/Outbound Fax Failure - over 1 year ago

Status Impairment - Emails - about 2 years ago

Tired of not knowing when third party vendors are down?

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3970 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook